Client Services

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Our clients are the reason we get up each morning. Physicians need a laboratory they can count on, and we strive to earn that trust every day. Your work is important, and that means you need a dedicated, professional team on your side.

At Bon Secours Laboratory Services, our goal is to give our physicians the highest quality of service, and their patients the highest quality of care. Locally operated for more than 25 years, we offer the level of convenience and personalized service that can only come from being an active member of the community we serve.

From convenient, around-the-clock hours to accurate and fast results delivered right when you need them, we are proud to provide Hampton Roads physicians with exceptional client services to best support their practice and their patients:

• Local pathologists available for consultation
• Cytology and biopsy results have a 48 to 72 hour turn around time
• No stat fees
• Stat courier services at no charge
• In-office lab computer for ordering and resulting
• Test supplies delivered quickly and at no charge
• Reports can be delivered electronically, by fax or by courier
• Extended hours and weekends at select locations for laboratory draws

Both phlebotomy and courier services may be limited on holidays. To arrange for phlebotomy services on holidays, please call Client Services at (757) 889-5141.

Our Client Service Representatives will be happy to coordinate services to meet your needs. For courier specimen pickup on the holidays, please call Courier Services at (757) 889-4213.